Don’t hesitate to contact us with merchandise questions or return policy questions at service@decoglowhouse.com. Please read the instructions carefully on the return policy.
Decoglowhouse products are custom-made just for you. Therefore, they are not eligible for exchange or refund once production begins.
We can help you get all the details right before placing your order. In addition, we are always happy to help with questions, concerns, and recommendations, so please don’t hesitate to reach out.
We have many Design Showrooms, Stores, and Trade professionals that stock our products. They will be happy to assist you with your design dilemmas.
Items purchased under Sale, Ready to ship are considered final sales and are not returnable.
Decoglowhouse has the right to cancel order if considered fraud or spam.